*Backup 56k dialup included with each plan

(Effective 10/8/05) Plan Name Speed Size Price Package Price (with Rabbit Tel Deal) Excess /mb

term mths

 special conditons
FREE MODEM + INSTALL --> ADSL Entry 256 free install T 256k/64k 200 m/bytes $41.50 $28.50 40c 24

1. Modem and Install for FREE [Billlion 7000 or 5102]. 2. does not get special Rabbit Tel rates. 3. Early Exit fee of $174. 4. Available till 31st Aug 05. 5. Minimum Rabbit Tel package LD call spend $5/mnth.

CHEAP --> ADSL Entry 256 Aug05T 256k/64k 200 m/bytes $27.00 $16.50 40c 24 Eligible for "A Great Deal with Rabbit Tel" modem and install extra.
BASIC --> ADSL 256 Aug05T 256k/64k 500 m/bytes $47.00 $29.00 14c 24 Eligible for "A Great Deal with Rabbit Tel" modem and install extra.
BIG --> ADSL 256 Unlimited Aug05T 256k/64k UN-LIMITED* $53.00 $37.50 n/a 24 Eligible for "A Great Deal with Rabbit Tel" modem and install extra.
FAST BASIC --> ADSL 512 Aug05T 512k/128k 400 m/bytes $46.00 $32.00 14c 24 Eligible for "A Great Deal with Rabbit Tel" modem and install extra.
FAST BIG --> ADSL 512 Unlimited Aug05T 512k/128k UN-LIMITED* $66 $51.00 n/a 24 Eligible for "A Great Deal with Rabbit Tel" modem and install extra.
A great deal with Rabbit Tel: $2.50 capped calls within Australia (3hrs max.), 15c/min anywhere, anytime within Australia, 30c/min your land line to mobiles (not capped), 15c flagfall. Incredibly cheap International rates to the rest of the world (click here for rates). These rates are currently only for combined new ADSL+Rabbit Tel accounts. Minimum monthly spend on calls is $5.

* Unlimited is speed shaped after 10GB. For shaping customer's usage is measured from activation date to the same day following month etc.

* Backchannel excess charges apply to customers uploading 4 x more than they download.

* Preselection means that your long distance, international and landline to mobile calls will be billed through Rabbit Tel.

* All ADSL plans have unlimited hours per month. * Note that if you sign up on a Rabbit Tel package deal and then preselect with another provider you will automatically be charged the "standard" monthly price for the rest of your term.

* Minimum 24mth Contract. Early exit incurs a $120 fee.

SETUP COSTS

Standard Cost = Connection + Modem

Connections   GST inclusive.  
New ADSL Setup fee put ADSL on your telephone line. $99  
Existing ADSL (churned) Your phone line already has active ADSL and you current provide is part of the "fast churn" group. $30  
Plan Change Any change of ADSL plan. We can change plans when you want but there is a fee involved.. $30  
ADSL Modems      

Billion 7000

 BIPAC7000 ADSL modem with USB connecton. Suitable for one computer. + 1 x filter more info on this $75
Billion 5102

BiPAC 5102 ADSL2+ modem with Ethernet (LAN) connection. Suitable for Single or multiple computers on a LAN. + 1 x filter inc. more info on this

 $75
Billion 5102 4_port BIPAC5102 4port ADSL2+ modem Ethernet connection. Suitable if you have one computer but might be extending to multiple computers on a LAN later. + 1 x filter inc. more info on this $110
Billion myGuard 7202G Wireless 4_port MG7202G ADSL2+ modem. You can move around the house with your pc - no wires! You will need a way of "recieving" on each PC - see USB wireless adaptor dongles below. more info on this $145
  Additonal Equip.  
ADSL filter Each phone, modem or fax device that is connected to the line needs a filter to stop interference. 1 filter comes as standard with each modem but you may require more. $16.50  
USB Wireless Adaptor Dongle

Plugs into your PCs USB port so you can recieve wireless transmission. Wlan-USB 54mb.

more info on this

 $25

For fast churn or "rapid transfer" prices your exisiting ADSL ISP must participate in the Telstra rapid churn program. (see list of partcipating ISPs). Do you already have ADSL? You may be able to "Fast Churn" to Rabbit for $30 instead of the usualsetup fee. You would need to complete and post this ADSL Customer Authority Form (CAF) "fast churn" (click here) You may use your own ADSL modem if it is Telstra approved but the amount of support we can offer will be limited.We are advised that there is about a 5 to 20 day wait (but usually 5-8 day) from the time that we you apply for the ADSL conversion of your telephone line and its activation. Not all phones are suitable for conversion to ADSL. We will be able to let you know if ADSL is available from your telephone exchange and then we will get Telstra to check your phone line between your place and the exchange to see if it is suitable.

With a filter/splitter unit you will be able to make and recieve normal telephone calls while connected to the internet on the one line. You can also leave your computer permanently connected.

Sales 03 9235 5800 (melb)

1800 501 106 (Syd and rest)

(10am-10pm weekdays, 2pm-10pm weekends)

ADSL issues

1. Should a PSTN service (your normal telephone) be suspended for non payment, the DSL service can not be delivered due to the underlying transmission, (I.e. the PSTN) not being in place.
If a customer has their PSTN service suspended for non payment it may (most likely) lead to the DSL Service being disconnected at the exchange. Even if the PSTN service is reconnected only a few days later their DSL service will not be restored !
In such a case where the service has been terminated due non payment of there PSTN account a cancellation order will need to be placed and on completion a new service ordered. This will incur cancellation and provisioning fees.