Rabbit Net ISP

		Plans			Modems and Equipment			Phone Deal with These Plans

						256kb 512kb 1.5mb	8mb ADSL2+ 24mb
effective 12/06/07		512k (speed)		Net onlyê		Net+LD calls ê				Net + Home Phone ê
	Size		Plan Name		Price	(Rabbit TelDeal)		Excess	Term	Net+Line Rental Price
70mb		ADSL Entry 512/70		$30.41		$20.41	40c		24mths	:+)=$52.00
200mb		*ADSL Entry* 512/200**		$36.95		$29.95	40c		6mths	:+)=$60.55
400mb		ADSL 512/400		$39.95		$32.95	14c		6mths	:+)=$63.55
1GB		ADSL 512/1GB		$44.90		$34.90	14c		6mths	:+)=$65.50
3GB		ADSL 512/3GB		$51.85		$36.85	14c		6mths	:+)=$68.48
5GB		ADSL 512/5GB		$52.00		$37.00	14c		6mths	:+)=$68.60
10GB		ADSL 512/10GB		$60.00		$38.00	14c		6mths	:+)=$69.60
30GB		ADSL 512/30GB		$63.00		$39.00	14c		6mths	:+)=$70.60

*Backup 56k dialup included with each plan
				per month		per month	per m/byte			includes 12.5c Local Calls

SETUP COSTS (Standard Cost = Connection + Modem)
Connections
New ADSL Setup fee put ADSL on your telephone line.
No Contract $157	6 month $104.50	24 month $99
Existing ADSL (churned) Your phone line already has active ADSL and you current provide is part of the "fast churn" group. $Free
Plan Change Any change of ADSL plan. We can change plans when you want but there is a fee involved.. $30. Contract periods are cummulative. That is they add together if your previous plan contract period is not yet competed.

* Unlimited is genuine and not speed shaped.
* Preselection means that your long distance, international and landline to mobile calls will be billed through Rabbit Tel.
* All ADSL plans have unlimited hours per month. * Note that if you sign up on a Rabbit Tel package deal and then preselect with another provider you will automatically be charged the "standard" monthly price for the rest of your term.
* Early exit incurs a $120 fee.
BUNNY STARTER 200: 1/2 price applies for 6mths when bundled with full service home phone line Account. You can get a full 12 months by bundling BOTH homeline and mobile account. You get free install and a free modem with this special deal. You may upgrade from this plan for free within the same speed range. Early exit fee on this plan is $250 Contract period is 24 months.

For fast churn or "rapid transfer" prices your exisiting ADSL ISP must participate in the Telstra rapid churn program. (see list of partcipating ISPs). Do you already have ADSL? You may be able to "Fast Churn" to Rabbit for $40 (FREE AT THE MOMENT - ON SPECIAL!!!) instead of the usualsetup fee. You may use your own ADSL modem if it is Telstra approved but the amount of support we can offer will be limited.We are advised that there is about a 5 to 20 day wait (but usually 5-8 day) from the time that we you apply for the ADSL conversion of your telephone line and its activation. Not all phones are suitable for conversion to ADSL. We will be able to let you know if ADSL is available from your telephone exchange and then we will get Telstra to check your phone line between your place and the exchange to see if it is suitable.

With a filter/splitter unit you will be able to make and recieve normal telephone calls while connected to the internet on the one line. You can also leave your computer permanently connected.

Sales 03 9235 5800 (melb)

1800 501 106 (Syd and rest)

(10am-10pm weekdays, 2pm-10pm weekends)

ADSL issues

1. Should a PSTN service (your normal telephone) be suspended for non payment, the DSL service can not be delivered due to the underlying transmission, (I.e. the PSTN) not being in place.
If a customer has their PSTN service suspended for non payment it may (most likely) lead to the DSL Service being disconnected at the exchange. Even if the PSTN service is reconnected only a few days later their DSL service will not be restored !
In such a case where the service has been terminated due non payment of there PSTN account a cancellation order will need to be placed and on completion a new service ordered. This will incur cancellation and provisioning fees.